Return Policy

Returns are Easy with The Surprize Guys


We hope you love your new furniture from the Ashley HomeStore and that it looks great in your home. But if you need to return it, we make the process simple.

Our returns policy has a single goal: to make sure you’re happy. It’s tied to our guarantees, which cover you like a warm blanket:

Get details about our returns policy by visiting our Michigan stores in Grand Rapids, Grandville and Kalamazoo or our Ohio stores in Bellefontaine, Mansfield, and Marion.